When will my order arrive?
The processing time for your order depends on several things: the type of order, whether your order is in stock, and when you place it. If you wish to add an item to your order, cancel, or modify it in any way, you must reach out to us on the same day your order was processed before 3 pm EST. If you would like to know when your Pre-Order, Backorder, or Kickstarter order will ship, click here.
Here’s what you can expect:
| UNITED STATES | ||
| USPS Ground | 10-20 business days (PO Box or APO/FPO only) | |
| FedEx Ground | 3-5 business days (Cannot ship to PO Boxes) | |
| FedEx Express 2-Day | 2 Business Days (Cannot ship to PO Boxes) |
|
| FedEx Express Overnight | 1 Business Day (Cannot ship to PO Boxes) | |
| INTERNATIONAL | ||
| FedEx International Priority | 2-3 Business Days (Cannot ship to PO Boxes) *customs clearance not included in timeframe |
| *above timelines reflect only orders placed on or after June 10th, 2019, 10 am PST. |
I chose expedited shipping, will it ship today?
Orders are shipped daily Monday – Friday. Orders placed before the shipping deadline – 3 pm EST for all orders. Any orders placed after these timeframes will be processed the next business day, which adds one business day to the estimated arrival.
Will my order ship today?
Orders are shipped daily Monday – Friday. Orders placed before the shipping deadline – 3 pm EST for all orders. Any orders placed after these timeframes will be processed the next business day, which adds one business day to the estimated arrival.
What does the term “business days” mean?
Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day.
Do you have any shipping guarantees?
Yes, we do! Read more about our Trip Guarantee here.