Counterweights - how do they work?

What counterweight works with an Original Photocase or Original Mounting Plates*?

*The Original Photo Case for the iPhone 6+/6s+ is not compatible with any of the gimbals or counterweights.

The  Original Photo Case for iPhone 6/6s is compatible, use below information:
If using the Osmo Mobile 1 or 2,  Zhiyun Smooth Q, Zhiyun Smooth 3, Zhiyun Smooth 4, Evo Shift, or Evo SP Pro, use the  Universal Counterwe ight.
If using the Freefly Movi, use the Movi Counterweight.

Which Counterweight works with a Photo Case?

If using any phone with the Osmo Mobile 1, Osmo Mobile 2,  Zhiyun Smooth Q, Zhiyun Smooth 3, Zhiyun Smooth 4, Evo Shift, or Evo SP Pro, use the  Universal Co unterweight.
If using any phone with the Freefly Movi, use the  Movi Counterweight.

Which Counterweight works with a Battery Photo Case**?

If using the Osmo Mobile 1, Osmo Mobile 2,  Zhiyun Smooth Q, Zhiyun Smooth 3, Zhiyun Smooth 4, Evo Shift, or Evo SP Pro, use the  Universal Counte rweight.
If using the Freefly Movi, use the  Movi Counterweight.

*The iPhone X Battery Case is only compatible with the Osmo Mobile 1, Osmo Mobile 2, and the Movi.
**The iPhone 7+/8+ Battery Case is not compatible with any of the gimbals or counterweights.

Does the DJI Osmo Mobile 1 work with the iPhone 7/8+ Photo Case? 

Our photo cases for the iPhone 7+ and iPhone 8+ do in fact work with the DJI Osmo Mobile 1. It is a tight press fit and you must insert the phone from the open end with the jaws of the Osmo opened up all the way. We often shoot with this setup and haven't had a problem with our Osmo, phone, or the photo case. One thing to note is that its helpful to brace the jaw area with your other hand while you push the phone in so that it goes in straight. 

Check out the end of  this video and we'll walk you through how to put your 7+/8+ photo case in the DJI Osmo Mobile 1.

Why can't I get my Osmo Mobile 1 to balance? 

First, have you pre-balanced the Osmo when powered off with the counterweight, phone, and lens using the instructions in the counterweight box?  

Additionally, have you activated the DJI Osmo Mobile with the DJI go app? When first taken out of the box DJI requires that the Osmo be activated by a phone with the DJI go app installed. You should only have to do this once, from there on you can use the Osmo by simply turning it on with a phone using any app you wish.  

Next, the Osmo mobile has a sensor that detects whether a phone is present in the device. Sometimes under certain lighting conditions, this sensor does not sense that a phone is present by the way the light does or doesn't reflect off of our cases. The solution for this is to open the DJI Go app, connect your gimbal, and in the lower right-hand corner click the small gear to access settings. When in settings select gimbal, then scroll down to the bottom to find "mobile device check" and uncheck this slider. From now on the gimbal will power up regardless of if it senses a device. You can switch this on and off as often or as infrequently as you'd like when you have the DJI Go app open. 

Lastly, if you don't have the DJI Go app installed A quick fix for this is to take a piece of colored tape and cover the small sensor where the phone mounts, this will trick the sensor so that it senses a phone is present since it's not recognizing your device. We've checked with DJI and this is perfectly ok to do and won't have detrimental effects on your Osmo.

Will the 50g DJI Osmo Counterweight work with other gimbals?

Unfortunately, the counterweight only works with the DJI Osmo Mobile. The roll axis arm, area that the counterweight attaches to, on the Osmo is unique to DJI's gimbal. Other arms are different enough in shape that the counterweight cannot fit onto it to lock into place and properly do its job.  

However, a great counterweight solution for another gimbal is to put together your own. Check this DIY  video showing how to make one for the DJI Osmo before we made our counterweight. A good rule of thumb for which weight to use is if you are using a plus-sized phone aim for 100 grams and if you are using a  standard  sized phone aim for 50 grams.

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