Sale FAQs

It's here. Moment's annual holiday sale. Save up to 40% on the best photo and video gear of 2019.

What are your shipping cutoffs for the holidays?

For delivery before December 25th order before these dates:

  • For US ground shipping, order before 12pm PT on December 17th.
  • For INTL shipping, order before 12pm PT on December 19th.
  • For FedEx 2-day shipping, order before 12pm PT on December 20th.
  • For FedEx Next Day shipping, order before 12pm PT on December 23rd.

How long will it take for my order to arrive?

The processing time for your order depends on several things: the type of order, whether your order is in stock, and when you place it. If you wish to add an item to your order, cancel, or modify it in any way, you must reach out to us on the same day your order was processed before 3 pm EST. If you would like to know when your Pre-Order, Backorder, or Kickstarter order will ship, click here

Here’s what you can expect:
UNITED STATES    
USPS Ground 10-20 business days   (PO Box or APO/FPO only)  
FedEx Ground 3-5 business days   (Cannot ship to PO Boxes)  
FedEx Express 2-Day 2 Business Days    (Cannot ship to PO Boxes)  
FedEx Express Overnight 1 Business Day     (Cannot ship to PO Boxes)  
INTERNATIONAL    
FedEx International Priority 2-3 Business Days  (Cannot ship to PO Boxes)
*customs clearance not included in timeframe

What is your holiday return and gift exchange policy?

Extended holiday return window, all orders placed in November and December may be returned through January 31st, 2020. If you need to start a return, click here

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