What to do if my order is returned to sender?
So sorry your order failed delivery and returned to our warehouse. The easiest way to resend your order is to have you place a new one. This way we don't make errors trying to manually make you an order or trade several emails trying to get everything we need.
Please reach out to us with your order number so that we can refund your order. Keep in mind we get charged return shipping charges when the order doesn't arrive. We are eating some of these costs for you so hopefully, you're able to make a new order and get the gear. We would hate to see you leave.
*Please keep in mind that original shipping costs and import duties/taxes are non-refundable.