When will my order ship?
The processing time for your order depends on several things: the type of order, whether your order is in stock, and when you place it.
Here’s what you can expect:
|USPS Ground||7-10 Business Days|
|FedEx Ground||3-5 Business Days|
|FedEx Express||2 Business Days (not available for Alaska and Hawaii)|
|FedEx Next Day||1 Business Day (not available for Alaska and Hawaii)|
|Standard Ground||5-7 Business Days|
|Canada Express||3-5 Business Days|
|Standard (via local carriers)||4-10 Business Days (qualifies by different countries)|
|UPS Standard||7-15 Business Days (qualifies by different countries)|
|UPS Express||4-7 Business Days (qualities by different countries)|
Will my order ship today?
Orders are shipped daily Monday – Friday. Orders placed before the shipping deadline –
When will my Pre-Order ship?
We aim to ship pre-orders as soon as possible, and in some cases, we are able to ship
|Filter Mount||Spring 2018|
|Freefly Movi||Spring 2018|
When will my Back-Order ship?
Backorder restock dates are usually updated on the product page, checkout page and on your shipping invoice sent via email after the order has been placed. If there are further delays, updates will be sent to those affected. Please note that back-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. We offer no guarantees on when your order will ship but try our best to meet the published timeline.
|Product||Location||Date back in stock|
|Lens Pen||Outside of US/Canada||
|New Wide Lens||Everywhere||February 26th-March 19th|
|New Tele Lens||Everywhere||March 5th-26th|
|Travel Case||Outside of US/Canada||End of March 2018|
*NOTE - Backorder dates are published as a sliding window. The date may change on our site for NEW orders. If you made an existing order, the date window you saw at the time of ordering still applies.
What does the term “business days” mean?
Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day.