How does your lifetime warranty work?
In simple terms, we offer a lifetime warranty that covers your Moment products from any manufacturing flaws or defects. It does not cover damages from accidents or misuse.
Lifetime for all Moment made products.
What It Generally Covers
Defects in the original product assuming you are using the product in the manner it was designed.
All Used Sales are final. No returns are offered on Used Gear. However, you are still applicable for a 12-month warranty.
What It Generally Does NOT Cover
You altering, modifying, or destroying the product taking actions that aren’t typical of mobile photography. We do not cover warranties where the purchase was made outside of our verified resellers' such as Backcountry, B&H, Amazon, Freefly, Google (sold by Moment, Inc.).
Outside Retail Warranty
If you have bought Moment products from one of our certified outside retail vendors please provide proof of purchase to our customer support team.
Please make sure to include your proof of purchase from Moment when reaching out to the third-party brands below for any warranty claims.
|Peak Design||Ona||Topo Designs|
|Shure||Voile Welsh Mtn Co.|| DJI