How does your lifetime warranty work?

In simple terms, we offer a lifetime warranty that covers your Moment products from any manufacturing flaws or defects. It does not cover damages from accidents or misuse.

Warranty Length

Lifetime for all Moment made products.

What It Generally Covers

Defects in the original product assuming you are using the product in the manner it was designed. 

Used Items

All Used Sales are final. No returns are offered on Used Gear. However, you are still applicable for a 12-month warranty. 

What It Generally Does NOT Cover

You altering, modifying, or destroying the product taking actions that aren’t typical of mobile photography. We do not cover warranties where the purchase was made outside of our verified resellers' such as Backcountry, B&H, Amazon, Freefly, Google (sold by Moment, Inc.). 

Outside Retail Warranty 

If you have bought Moment products from one of our certified outside retail vendors please provide proof of purchase to our customer support team.

Please make sure to include your proof of purchase from Moment when reaching out to the third-party brands below for any warranty claims.

Nomad Hoya Freefly
Peak Design  Ona Topo Designs
Gobe Gordy's Joby
Langly Litra LumeCube
Manfrotto Mefoto Nomad
RØDE Rhino Shoulderpod
Shure Voile Welsh Mtn Co. DJI
Winter Session Brevite
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