When will my pre-order, backorder, or Kickstarter order ship?
(last updated 7/23)
When will my Pre-Order ship?
We aim to ship pre-orders as soon as possible, and in some cases, we are able to ship before the estimated ship date and get orders out faster. However, due to the nature of launching a new product, some delays may occur with manufacturing. Please note that pre-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. Keep in mind that your order will not ship until all items (including your pre-order) are in stock.
|Osmo Mobile 3||Placed before 8/13 @ 4pm PT - August 26th
Placed after 8/13 @ 4pm PT - September 2 - 6
When will my Kickstarter order ship?
All Kickstarter orders have shipped except for ones that contain other backordered items or for people that did not fill out their surveys.
When will my Back-Order ship?
Backorder restock dates are usually updated on the product page, checkout page and on your shipping invoice sent via email after the order has been placed. If there are further delays, updates will be sent to those affected. Please note that back-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. We offer no guarantees on when your order will ship but try our best to meet the published timeline. Keep in mind that your order will not ship until all items (including your backorder product) are in stock.
|Gobe Duet Filter Set - UV / CPL Filter|| If ordered before July 10 - August 12-23
If ordered after July 10 - September 9-11
| Fanny Sling in Black Canvas
Fanny Sling in Black Ripstop
| Estimated Ship Date: September 2-5
|Gobe 62mm Variable ND Filter||Estimated Ship Date: August 20-23|
Can I split my Pre-Order or Back-Order to ship sooner?
If you'd like, we can remove and refund the pre-ordered item manually, then you can feel free to place another order with the removed items at your earliest convenience. If you'd like to move forward with this option, contact us.
What does the term “business days” mean?
Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day.