When will my pre-order, backorder, or Kickstarter order ship?

Due to current circumstances, it is our highest priority to do our part to ensure the health and safety of our customers. Our shipping partner and fulfillment center, FedEx, are working diligently to follow best practices and protocols to ensure your gear is delivered safely while COVID-19 is in effect. To read more, please click here.

(last updated 3/29)

When will my Kickstarter/Pre-Order ship?

We aim to ship pre-orders as soon as possible, and in some cases, we are able to ship before the estimated ship date and get orders out faster. However, due to the nature of launching a new product, some delays may occur with manufacturing. Please note that pre-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. Keep in mind that your order will not ship until all items (including your pre-order) are in stock. 

Moment O-Series & M-Series Lens Mount 
Shipping: April 8-10
Moment Galaxy S20, S20+, S20 Ultra Thin Case Shipping: April 7-14
Moment 67mm Filter Mount Shipping: Late April
Peak Design Tripods and Accessories  Shipping: April 7
Fuji Products  Shipping: Mid April
Fuji X-T4 Shipping: April 30
Ona Lisbon - Antique Cognac   Shipping: March 30-31


When will my Back-Order ship?

Backorder restock dates are usually updated on the product page, checkout page and on your shipping invoice sent via email after the order has been placed. If there are further delays, updates will be sent to those affected. Please note that back-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. We offer no guarantees on when your order will ship but try our best to meet the published timeline. Keep in mind that your order will not ship until all items (including your backorder product) are in stock. 

Moment Mavic 2 Pro Cine Variable ND Filter 2-5 Stop Shipping: Late April
Moment Mavic 2 Pro Cine Variable ND Filter 6-9 Stop Shipping: Late April
Moment Mavic 2 Pro - Anamorphic Lens - Cine Filter - ND 8 Shipping: Late April
Moment 67mm Variable ND Filter 2-5 Stop Shipping: Late April
Moment 77mm Variable ND Filter 2-5 Stop Shipping: Late April
Moment 77mm Variable ND Filter 6-9 Stop Shipping: Late April
Moment 82mm Variable ND Filter 2-5 Stop Shipping: Late April
Nomad Leather Rugged iPhone Case | Rustic Brown Leather | iPhone 11 Pro Shipping: April 8-10
Nomad Leather Rugged iPhone Case | Black Leather | iPhone 11 Pro Shipping: April 8-10
Smooth 4 Shipping: April 13-15
Peak Design Tech Pouch - Black Shipping: April 1-3
Peak Design Everyday Sling 10L - Ash Shipping: April 6-8
ROV Phone Mount  Shipping: March 30-31
Rode Lavalier GO Shipping: April 1-3
MeFoto BackPacker Tripod - Black Shipping: April 6-8
LitraTorch 2.0 Shipping: April 6-8
Monarch Paracord Boa Neck Strap - Gold Shipping: April 6-8
Rode Wireless GO Shipping: April 6-8
GNARBOX 2.0 SSD (1TB) Shipping April 8-10
GorillaPod 3K Tripod with Ball Head Kit Shipping: April 8-10
GripTight ONE GorillaPod Stand: Tripod & Mount Shipping: April 8-10
Lume Cube Air Light Shipping: April 8-10
Rode SC6-L Mobile Interview Kit Shipping: April 8-10
Gordy Wrist Strap - Black Leather & Blue String Shipping: April 15-17

Can I split my Pre-Order or Back-Order to ship sooner? 

If you'd like, we can remove and refund the pre-ordered item manually, then you can feel free to place another order with the removed items at your earliest convenience. If you'd like to move forward with this option, contact us

*NOTE - Backorder dates are published as a sliding window. The date may change on our site for NEW orders. If you made an existing order, the date window you saw at the time of  ordering still applies.


What does the term “business days” mean?

Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day. 

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