When will my pre-order, backorder, or Kickstarter order ship?

(last updated 4/18)

When will my Pre-Order ship?

We aim to ship pre-orders as soon as possible, and in some cases, we are able to ship before the estimated ship date and get orders out faster. However, due to the nature of launching a new product, some delays may occur with manufacturing. Please note that pre-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. 

 One Plus 6T Photo Cases
April 25-26
*Orders will be fulfilled in the sequence of when the order was placed. 

When will my Kickstarter order ship?

All Kickstarter orders have shipped except for ones that contain other backordered items or for people that did not fill out their surveys.

When will my Back-Order ship?

Backorder restock dates are usually updated on the product page, checkout page and on your shipping invoice sent via email after the order has been placed. If there are further delays, updates will be sent to those affected. Please note that back-orders are shipped on a first come first serve basis so the sooner you get the order in the sooner your order will ship. We offer no guarantees on when your order will ship but try our best to meet the published timeline.   

Nomad / Moment iPhone XS Max Rugged Case Rustic Brown and Black Leather  April 22-24
Nomad / Moment iPhone X/XS  Rugged Case Black Leather April 22-24


Can I split my Pre-Order or Back-Order to ship sooner? 

If you'd like, we can remove and refund the pre-ordered item manually, then you can feel free to place another order with the removed items at your earliest convenience. If you'd like to move forward with this option, contact us

*NOTE - Backorder dates are published as a sliding window. The date may change on our site for NEW orders. If you made an existing order, the date window you saw at the time of  ordering still applies.


What does the term “business days” mean?

Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day. 

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