A product's price dropped - can I get reimbursed?

The price of a product is always subject to change. We are happy to reimburse you the price difference within 7 days of when your purchase has shipped. If your order's ship date is outside of that 7 day window we are not able to reimburse you. 

I have that product in a pre-order or back-order, can I still get the price difference reimbursed?

Yes, you can get the price difference reimbursed because the order has not shipped yet.