What is Open Box?

What Is Open Box?

Pick up your favorite gear, for less. All of our Open Box gear has been returned by a customer before they used it. Just to make sure we hand-inspect everything sent back before we put it up for sale.


New - this item is brand new, directly from the manufacturer to your front door. It includes the manufacturer's warranty and original packaging.

Packaging: original

In Box Accessories: everything

Warranty: manufacture

Return Timeline: 30 days

Open Box- This item was bought brand new by a previous customer and returned without being used. The product is blemish-free and includes the original warranty, and accessories in the box. The product may be repackaged or the original packaging may come damaged. All cameras must have a shutter count under 200 clicks to be considered Open Box. 

Packaging: original or repackaged

In Box Accessories: everything

Warranty: manufacture

Return Timeline: non-returnable


Making a return? Check out our full Return Policy here.

Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards.

If return conditions listed above are not met or non-returnable items are returned, Moment reserves the right to refuse the return or charge a 15% restocking fee of the item purchase price.

All Open Box Sales are FINAL

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