Can I cancel my order?
Has your order been processed yet?
Check the status of your order here.
We can make changes to your order for up to an hour after your order has been placed if all items are in stock. After that FedEx begins packaging your order and it is too late to make changes. Please email us at firstname.lastname@example.org with Urgent in the subject line so we can help as quickly as possible.
If we're unable to cancel your order in time and it has shipped to you, we can always offer free returns, see our full policy here.